Privacy Policy

PRIVACY POLICY

1. Who we are

Our website address is: https://azimuthbluemts.com.au/

Azimuth – Spacious Family Retreat
Wentworth Falls, Blue Mountains NSW, Australia

Azimuth – Spacious Family Retreat (“Azimuth”, “we”, “us”, “our”) operates a short-term rental property located in Wentworth Falls, New South Wales.

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

When you make a direct booking, enquiry or interact with our website, we may collect the following personal information:

    • Full name

    • Email address

    • Mobile number

    • Residential address

    • Government-issued identification (if required for verification)

    • Guest names and occupancy details

    • Payment information (processed securely via Stripe or Hostaway)

    • IP address, browser data and cookies

3. How We Use Your Information

We use your personal information to:

    • Confirm and manage your booking

    • Send check-in instructions and property access details

    • Process payments and security deposits

    • Verify guest identity where required

    • Comply with NSW Short-Term Rental Accommodation (STRA) regulations

    • Communicate important updates regarding your stay

    • Improve our website and booking experience

We do not sell, rent or trade your personal information.

4. Payment Processing (Stripe & Hostaway)

All payments are processed securely through trusted third-party providers, including:

    • Stripe Payments Australia Pty Ltd

    • Hostaway Pty Ltd

We do not store full credit card details on our servers. Payment providers may store and process your information in accordance with their own privacy policies.

We recommend reviewing:

Stripe Privacy Policy
Hostaway Privacy Policy.

5. Disclosure of Information

We may disclose limited personal information to:

    • Our co-host or property management team

    • Cleaning and maintenance staff (guest name and check-in/check-out details only)

    • Payment processors

    • Regulatory authorities where required by law

We only share information necessary to perform accommodation services or comply with legal obligations.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Cookies & Website Analytics

Our website may use cookies and basic analytics tools to:

    • Improve user experience

    • Monitor website performance

    • Understand visitor behaviour

You may disable cookies through your browser settings; however, this may affect website functionality.

8. Access & Correction

You may request access to or correction of your personal information at any time by contacting us.

We will respond to such requests in accordance with applicable privacy laws.

9. Contact Us

For privacy-related enquiries, please contact:

Azimuth – Spacious Family Retreat
Wentworth Falls, NSW

Email: [Insert Email Address]
Phone: [Insert Phone Number]